About TPGi
At TPGi (formerly The Paciello Group), we believe digital accessibility goes beyond just legal compliance; it’s about cultivating a digital landscape where every user has equal access — regardless of ability.
We empower organizations to create inclusive digital experiences that allow everyone to fully participate in the digital world. We are dedicated to enabling teams to break down barriers and create a usable digital experience through our extensive expertise and innovative solutions.
What We Do
TPGi partners with some of the world’s most esteemed brands across diverse industries — retail, technology, finance, healthcare, government, and education — to implement end-to-end accessibility for their digital assets.
Our globally recognized experts contribute to accessibility standards and guidelines, including the Web Content Accessibility Guidelines (WCAG) and membership in the World Wide Web Consortium (W3C). This allows us to support our clients by helping them comply with regulations and leverage accessibility as a driver of innovation and growth.
Why Customers Choose TPGi
Proven Expertise, Unmatched Experience
With over two decades of leadership in the digital accessibility space, TPGi brings unmatched expertise to every partnership. Our team of globally recognized experts, many of whom are members of the W3C and contribute to accessibility standards like WCAG, ensures that we remain at the forefront of accessibility innovation.
Partnership-Driven Solutions
Through our TPGi as a Service (TaaS) model, we embed accessibility into your product development lifecycle, offering a hands-on, strategic partnership that delivers customized solutions. This unique approach ensures that accessibility is not just an afterthought but a core component of your development process.
Integration with JAWS Screen Reader
As part of the Vispero family, TPGi leverages its connection with JAWS, the industry-leading screen reader, to deliver comprehensive solutions, including the pioneering the leading self-service kiosk screen reader, JAWS for Kiosk to enable seamless and accessible self-service interactions. This collaboration allows us to provide accessibility solutions that truly make a difference for blind or low-vision users.
End-to-End Accessibility Solutions
From accessibility testing and audits to strategic planning and user research, TPGi offers a full range of services designed to support your organization at every stage of the accessibility journey. With the support of our robust accessibility management technology, ARC Platform, you’ll have access to the testing tools and insights needed to maintain and scale your digital accessibility efforts.
Our Journey
TPGi’s roots date back to 2002, when accessibility pioneer Mike Paciello founded The Paciello Group (TPG). From the beginning, our mission has been to make the digital world accessible to everyone. Over the years, we attracted a passionate team of accessibility experts, and TPG quickly became a leader in the industry, providing innovative accessibility solutions to clients across the globe.
In 2017, TPG was acquired by Vispero, the global leader in assistive technology solutions for people that are blind or have low vision. This acquisition allowed us to combine TPG’s accessibility expertise with Vispero’s pioneering technology. Later that year, TPGi (TPG Interactive) was born, integrating our people, services, and the advanced technology to provide organizations a full spectrum of comprehensive accessibility solutions.
In 2019, TPGi further expanded its accessibility offerings by launching JAWS for Kiosk, in collaboration with Freedom Scientific, another Vispero brand. JAWS for Kiosk delivers cutting-edge accessible kiosk solutions using the industry-leading JAWS screen reading software. This innovation provides accessibility to self-service kiosks users who are blind or have low vision, marking a significant step forward in kiosk accessibility.
TPGi continues to remain dedicated to enabling people with disabilities by shaping the future of digital accessibility and providing organizations with end-to-end accessibility solutions.
Our Mission
At TPGi, our mission is to empower organizations to create inclusive, accessible digital experiences for all users, regardless of their abilities. By leveraging our expertise and innovative solutions, we help clients go beyond compliance, using accessibility as a driver of innovation, growth, and positive change. We are dedicated to breaking down barriers in the digital world and ensuring equal access for everyone.
Our Values
Customer Focus
We place our clients at the heart of everything we do. By deeply understanding their unique needs and challenges, we craft innovative, tailored solutions that meet and exceed expectations. This approach builds lasting loyalty and trust, ensuring that our clients can enhance their customer satisfaction and create stronger, more meaningful connections with their own audiences.
Operational Excellence
Our commitment to continuously improving processes means more than just efficiency — it translates directly into superior service for our clients. By optimizing resources, we ensure timely, high-quality delivery while driving greater value for your business. This dedication to operational excellence allows us to anticipate challenges, reduce costs, and consistently exceed your expectations, helping you achieve success in a competitive market.
Team First
Collaboration is the foundation of our success. By fostering a culture where our team members are valued and work together seamlessly, our commitment to teamwork allows us to tackle complex challenges, deliver innovative solutions, and consistently achieve the best outcomes for our customers. When our team thrives, so do our clients.
Ownership
We foster a culture of accountability that resonates throughout our organization. By upholding our commitments, we ensure timely and effective solutions that drive positive results for our clients. This dedication strengthens trust and ensures our clients can confidently rely on us as a partner in achieving their goals and overcoming challenges.
Join Us On Our Mission
At TPGi, we are passionate about making the digital world accessible to all. Whether you’re looking to enhance your organization’s accessibility practices or seeking guidance on how to implement inclusive solutions, we are here to help. Together, let’s create a more inclusive future.