Is your payment system creating barriers or building loyalty? The answer could define your customer experience and, ultimately, your business success. TPGi’s Vice President of Sales and Marketing, Matt Ater,…
TPGi and Vispero are excited to attend the National Retail Federation (NRF) 2025 Conference with our partners from January 11 to 14 in New York, NY! NRF ’25: Retail’s Big…
This article provides information about accessibility laws and regulations but is not legal advice. You should consult a lawyer for advice on specific legal issues or problems. Self-service kiosks have…
Kiosks have become a regular part of daily life, allowing customers to check in at airports, withdraw cash from ATMs, and order food at quick-service restaurants (QSRs) with ease. These…
TPGi and Vispero are proud to attend and support our partners at the National Retail Federation (NRF) 2024 Conference from January 13 to 16 in New York, NY! NRF 2024…
After years of working with various QSR restaurants types, the Vispero team noticed industry-wide themes regarding the customer experience. Upon further review, we highlighted three essential requirements for fast-casual, quick-service…
Kiosks continue to integrate the latest in technology to improve the customer experience, reduce time on task, and extend the various tasks a kiosk can be used to complete. One…
Introduction While accessibility and usability are frequently used as interchangeable concepts, that is not strictly accurate. Accessibility focuses on an individual’s capacity to use a product regardless of ability. Usability…
In summary: yes, WCAG applies to kiosks. Overview of Kiosk Accessibility Rules Kiosk accessibility is largely guided by the Americans with Disabilities Act (ADA). The ADA sets forth hardware requirements…
