UX Series 2: User Experience and Digital Accessibility
In the first post in this series, we introduced the concept and practice of universal design. This post introduces user experience, a term that is widely used to describe a…
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UX Series 1: Universal Design and Digital Accessibility
This is the first post in an introductory series on UX and accessibility strategy. Universal design is an inclusive design framework used to create barrier-free designs that are navigable and…
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Accessible digital map experiences: a mountain climb or a walk in the park?
The topic of accessible maps recently came up during a conversation with an organisation we’ve been helping. They were worried about the accessibility of digital maps, and they were considering…
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Think like an accessible UX researcher part 3: five common mistakes in usability testing and how to avoid them
This is the third in a series of posts reviewing the advice in Think like a UX Researcher, by David Travis and Philip Hodgson, from the perspective of involving people…
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Think like an accessible UX researcher part 2: How many participants?
This is the second in a series of posts looking at the advice provided in the excellent book Think like a UX Researcher, by David Travis and Philip Hodgson, from the…
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Think like an accessible UX researcher part 1: Defining your research problem
Earlier this year, an important new book for the field of UX was published—Think like a UX Researcher, by David Travis and Philip Hodgson. Given the quality of advice provided…
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A web of anxiety: accessibility for people with anxiety and panic disorders [Part 2]
“Unethical”, “misleading” and “exploitative” are the words used by the Norwegian Consumer Council to describe the use of dark patterns and privacy-intrusive default settings by Facebook, Google and Microsoft. The…
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A web of anxiety: accessibility for people with anxiety and panic disorders [Part 1]
Anyone booking a vacation has likely encountered persuasive notifications urging them to “Hurry, only 2 tickets left!” or to “Book now as 6 other people are viewing this hotel”. We’ve…
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Inclusive design principles: provide a comparable experience
This is our second post in a series that digs deeper into the thinking and application of the Inclusive Design Principles. It follows on from the first post Be Consistent. In…
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UXPA UK World Usability Day 2017: Inclusion through User Experience
To celebrate World Usability Day 2017, the UK Chapter of the User Experience Professionals’ Association (UXPA UK) hosted an event in Hammersmith, London entitled Inclusion through User Experience. The event…
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The art of noise (keep talking): Amuse UX
Amuse UX conference 2017 was held at the Hungarian Train Museum in Budapest. It was an extraordinary venue for a conference that brought together speakers and participants from around the…
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In which our hero slips and falls
A couple weeks ago I had what I jokingly referred to as “an old guy moment”. I slipped and fell in the shower. I realize that my age has nothing…
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Inclusive Design posters from Barclays
Our friends at Barclays have designed some beautiful posters of the Inclusive Design Principles shared under Creative Commons. We thought we’d ask David Caldwell, Digital Accessibility Manager at Barclays, to…
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Inclusive Design Principles: Be Consistent
This article is one in a series of articles on TPGi blog aimed at unpacking each of the Inclusive Design Principles. This time the principle is Be Consistent. Look out…
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Inclusive Design Principles
Behind every great site or application lies thought, empathy and inclusion. This doesn’t happen by accident, it happens by design. How we get there is as unique, original, and diverse…
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Inclusive User Testing: Guelph Accessibility Conference 2017
The University of Guelph in Ontario holds an accessibility conference each year (this was its ninth), aptly named the Guelph Accessibility Conference. This year the theme was around becoming catalysts…
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Accessibility as a focus for people-first design: Manchester UX in the City
I gave a talk at the first UX in the City conference in Manchester, UK, on May 5th 2017, exploring the connection between people-first design and accessibility and inclusive design….
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Learning by involving people with disabilities in user research
One of the most exciting things about 2016 has been the growth in number of user-research projects that we’ve worked on with our clients. User research is about discovering and…
